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Copyright

All items and images on rebeccamaracle.ca are the exclusive property of rebeccamaracle.ca.  Reproduction in part or in whole of any piece and/or distribution of any image in part or in whole is strictly prohibited except with prior written consent of Rebecca Maracle. 

Customer Satisfaction

Rebeccamaracle.ca proudly stands by all of the products we sell. If you are not completely satisfied with your purchase, please contact me immediately upon receipt of your purchase. You can then return it, undamaged, within 30 days of the date of purchase for a full refund of the product price. Customers are responsible for all shipping charges in both directions. Custom orders are not refundable.

Earrings and necklaces may not be returned once worn due to hygiene concerns.

Made in the Canada

More than 90% of our items are handmade in Canada (with the exception of books, ornaments, angels, and frames).  The Cookbooks are made in Belleville, ON.  The other pieces are ordered and hand feathered and intricately adorned by Rebecca Maracle.

Damaged Items

If you have a problem with your order when it arrives you have 3 days from the date of delivery to notify rebeccamaracle.ca via phone or email of any product defect or problem and arrange for a replacement and return of the damaged item.  If the item is not returned within 10 days of this notification we cannot accept the returned items. When returning damaged items please include the original packaging .

Shipping

All shipping will take place on Wednesday each week.  Special orders will be considered, please contact me directly for your request.  If items are in stock, they will be shipped the Wednesday following the order, if not every effort will be made to have it shipped the following Wednesday.   

International Orders

All customers who do not reside in Canada are responsible to know their countries customs regulations in regards to the importation of our products. Although we do our best to get your gifts to you as fast as possible we cannot guarantee that your customs officials will not delay the delivery of your package while inspecting it.  International customers are also responsible for all taxes and other fees associated with receipt of their order.  Some  countries charge a VAT or other tax on items imported. All items are shipped Canada Post.  Shipping within Canada and the US is $10.  Outside of Canada and the US shipping will be charged at $15.  Rebeccamaracle.ca reserves the right to change shipping costs at any time without notice to the customer.

Returned mail

It is the responsibility of the customer to ensure the address entered for delivery is correct and that someone will be available to accept the mail when it arrives or that your mail carrier will know how to handle your parcel.  If your package is returned to us due to a delivery failure you will be responsible for the shipping charges. If you wish for us to attempt shipping the package again you will be responsible for the new postage fees as well. There is a 10% restocking fee for all items that are returned in the mail that are not reshipped.